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Privacy Policy

Privacy Policy for Hope & Teal

Effective Date: June 1, 2025

This Privacy Policy applies to Hope & Teal Designs, LLC, located at PO Box 148, Dansville, MI 48819, and all its affiliates (hereafter referred to as “Company” or “Hope & Teal”). We value and respect the privacy of our customers and users and are committed to protecting it. By using our website (hopeandteal.com), you agree to the practices described in this policy.

1. Information We Collect

Hope & Teal does not collect personally identifiable information about individuals unless voluntarily provided. Examples of when we may collect personal information include:

  • When you create an account or make a purchase.
  • When you sign up for our newsletter or promotional emails.
  • During contests, surveys, or sweepstakes registrations.
  • Through community interactions, such as chat, message boards, or content submissions.

We collect and use your personal information only as necessary to provide the requested services or improve your experience on our site.

2. Use of Collected Information

  • Personally Identifiable Information:
    • We never sell your personal information to third parties.
    • Your information may be used for transactional purposes, such as order fulfillment, account management, and customer support.
    • At the point of collection, you can opt out of receiving promotional or marketing communications.
  • Non-Personally Identifiable Information:
    • Hope & Teal uses tools like Google Analytics and Microsoft Clarity to collect statistical data about website traffic and usage. This information helps us understand customer behavior and improve our website and services.
    • To opt out of Google Analytics, visit their privacy center.

3. Sharing of Information

We may share limited user information with trusted third parties solely for:

  • Website analytics and improvements.
  • Legal or safety obligations, such as compliance with laws or protection against fraudulent activities.
  • Service delivery through third-party providers (e.g., payment processors or shipping services).

We reserve the right to disclose information when required by law or if necessary to protect our legal rights, property, or the safety of others.

4. Cookies and Tracking Technologies

  • Cookies are used to enhance user experience by remembering preferences and tracking user behavior.
  • You can manage cookie settings through your browser. Disabling cookies may limit some functionalities of our website.
  • Hope & Teal is not responsible for third-party cookie policies.

5. Children’s Privacy

Hope & Teal complies with the U.S. Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.

6. Security of Information

We use commercially reasonable security measures to protect your personal information. While no online data transmission is entirely secure, we strive to protect your information to the best of our ability.

7. User Rights

  • Opt-Out: You may opt out of promotional communications at any time by contacting us at support@hopeandteal.com.
  • Correction/Update: You can request updates or corrections to your personal information.
  • Data Deletion: Upon request, we will use reasonable efforts to delete your personal information, though some residual data may remain due to backups or deletion records.

8. U.S.-Based Operations

Hope & Teal operates exclusively in the United States and adheres to all applicable federal and state privacy laws. We do not ship or conduct business outside the U.S.

9. Policy Changes

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and continued use of the site will signify acceptance of these changes.

Contact Information

For questions or concerns regarding our Privacy Policy, please contact us:

  • Address: PO Box 148, Dansville, MI 48819
  • Phone: 855-925-3004
  • Email: support@hopeandteal.com

By using Hope & Teal’s website, you signify your acceptance of this Privacy Policy. If you do not agree, please refrain from using our services.